Frequently asked questions
We provide a comprehensive range of web infrastructure
services including Shared Hosting, Reseller Hosting,
Managed WordPress Hosting, BDIX Hosting, High-Performance
VPS, Dedicated Bare-Metal Servers and Domain Registration.
You can start with any plan and scale your resources
effortlessly as your business grows.
For standard blogs or personal sites, our Web Hosting or
BDIX Hosting is ideal. If you are building a WordPress
site, our specialized WordPress Hosting delivers maximum
speed and security out of the box. For selling hosting
services to your own clients, our Reseller Hosting is the
perfect solution.
Yes, we offer free, zero-downtime website migration
assistance. Our technical team will carefully transfer all
your site files, databases, emails and configurations
without causing any service interruption.
Yes, every hosting plan includes free SSL certificates to
encrypt your site's connection. Select annual hosting
plans also come with a free domain registration for the
first year.
We offer 24/7/365 technical support through live chat and
support tickets. Whether you need assistance with server
configuration, DNS settings or reseller account setups,
our team is always ready to help.
We guarantee a 99.9% uptime SLA across all our nodes. Our
infrastructure utilizes enterprise-grade NVMe SSD storage,
high-speed network pipes and Tier-3 certified data centers
to ensure top-tier stability and fast loading speeds
globally and locally.
Yes, you can instantly upgrade your resources or switch to
a higher hosting tier directly from your client dashboard
without experiencing any downtime.
We offer a 3-day money-back guarantee on our Web Hosting,
WordPress Hosting and BDIX Hosting plans. If you are not
satisfied with our service performance within the first 3
days, you can request a hassle-free refund.